Terms & Conditions

Last updated: 29 September 2026. These terms describe use of this website and requests for assistance from BGI Cybercafe.

Website information

Information here is general guidance. You should verify current instructions and eligibility with the relevant official authority.

Assistance requests

When you contact us on WhatsApp, we will discuss the available assistance, required documents, any applicable service charge and next steps. Do not share passwords or OTPs. You are responsible for checking that the details and documents you provide are accurate before submission.

Outcomes and external links

We cannot guarantee acceptance or approval of any application. Decisions and official charges are controlled by the relevant authority. Links to other websites are provided for convenience; their content and policies are managed by their respective operators.

Changes and contact

We may update this page when our services change. For questions or corrections, contact us.